Privacy Policy

Privacy & SMS Consent Policy

Effective Date: October 9, 2025
Last Updated: October 10, 2025

RGV CDL Services LLC (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information — including your mobile number when you opt in to receive text messages from us.

1. Information We Collect

We may collect the following types of information from you:

  • Full name
  • Phone number (for SMS/text communications)
  • Email address
  • Mailing address
  • CDL training or enrollment details
  • Payment or billing data
  • Any other information you voluntarily provide

We collect this information when you fill out forms, request services, enroll in courses, or communicate with us directly.

2. Use of Information

We use your information to:

  • Provide and manage CDL training and related services
  • Send SMS messages (e.g., appointment reminders, billing updates, service notifications, and occasional offers)
  • Respond to inquiries or support requests
  • Process payments and maintain records
  • Improve our website, communications, and services
  • Comply with legal and regulatory obligations

We do not sell, rent, or share your phone number with third parties for marketing purposes.

3. SMS / Text Message Consent

By providing your phone number and opting in, you agree to receive SMS/text messages from RGV CDL Services LLC. Messages may include:

  • Appointment confirmations and reminders
  • Schedule changes or updates
  • Billing notices or payment reminders
  • Customer support follow-ups
  • Occasional promotions or offers (if applicable)

Message frequency may vary based on your interaction with us, and you may receive multiple messages per month. Standard message and data rates may apply, depending on your mobile carrier.

You can opt out at any time by replying STOP to any message. To request help, reply HELP or contact us directly at info@rgvcdlservices.com. After opting out, you may receive one final confirmation message verifying that your request has been processed.

Consent to receive SMS/text messages is voluntary and is not a condition of purchase.

4. Sharing Your Information

We may share your data only when necessary:

  • With trusted service providers who assist in delivering SMS messages or communications
  • To comply with legal obligations or law enforcement requests
  • To protect our rights, safety, or property
  • With your express consent

All third-party providers are required to safeguard your information.

5. Data Security & Retention

We use industry-standard security measures to protect your data from unauthorized access or misuse. While no system is fully secure, we make every effort to safeguard your information.

We retain your data, including SMS consent records, only as long as necessary for business or legal purposes. If you opt out, your phone number will be removed from active SMS lists and retained only as required for compliance.

6. Your Rights

You have the right to:

  • Access and review the data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your information (subject to legal and operational requirements)
  • Withdraw SMS consent at any time by replying STOP

To exercise these rights or ask questions, contact us using the information below.

7. Updates to This Policy

We may revise this policy from time to time. Any changes will be posted here with an updated effective date. If we make significant changes, we may notify you by email, SMS, or a notice on our website.

8. Contact Us

If you have questions or concerns about this policy or SMS consent, please contact us:

RGV CDL Services LLC
6900 Democracy Dr.
Edinburg, TX 78541
📞 (956) 800-2442
📧 info@rgvcdlservices.com
🌐 www.rgvcdlservices.com